Customer Resources
Practical Help for Your Next Presentation
Customer Resources for Awards & Trophies
Ordering Guides, Award Wording, Templates & Artwork Advice
Find help with preparing your award order, choosing wording, supplying recipient details and understanding artwork requirements. Use these resources to organise the information needed for your next presentation.
Plan & Prepare Your Order
Ordering, Wording & Recipient Details
Start with the ordering guide, then prepare your wording, recipient list and required date.
How to Order
Follow the steps for choosing products, supplying personalisation details, checking artwork and arranging collection or delivery.
Award Wording & Engraving Examples
Find starting points for achievement, service, retirement, appreciation, sporting and memorial wording.
Recipient List & Artwork Templates
Download a blank recipient list, completed example and custom award enquiry brief to prepare your order details.
Production Times & Urgent Orders
Review indicative production guidance and understand how stock, artwork approval and delivery affect your deadline.
Repeat Orders & Annual Awards
Prepare previous order references, updated names, quantities and presentation requirements for your next order.
Prepare Your Branding & Design
Artwork, Fonts & Materials
Consider your artwork and personalisation method alongside the selected product, material and finish.
Artwork & Image Requirements
Prepare suitable logos and images for engraving or printing. Learn which files to supply for assessment.
Engraving & Printing Fonts
Explore font options and discuss their suitability for the material, process and available personalisation area.
Materials, Colours & Finishes
Explore material and finish options to help describe the look you want for your award or presentation.
Planning a Larger Project?
Recognition Programs & Specialist Services
Explore guidance for annual recognition, presentation orders, custom designs and updates to existing awards.
Corporate Recognition Programs
Plan employee recognition, service milestones and recurring corporate presentations with consistent branding and wording.
School & Club Presentation Orders
Organise team awards, individual honours, recipient lists, perpetual trophies and volunteer acknowledgements.
Custom Award Design Process
Understand the project stages from your design brief and material choices through quotation, approval and manufacturing.
Honour Board & Perpetual Updates
Prepare lettering rubbings, photographs, measurements and wording for additional names, vinyl lettering or engraved entries.
Find Answers to Common Questions
Frequently Asked Questions
Read answers about ordering, artwork, engraving, corporate awards, trophies, medals, plaques, honour boards and delivery.
Make Your Enquiry Clear
What Should I Send?
Include the product or service required, quantity, wording, logo or reference images, approximate budget, required date and collection or delivery location.
If you are unsure about a product or process, describe the occasion and the result you are looking for so our team can discuss suitable options.
Where artwork approval is required, check all names, spelling, dates, logos, fonts, layout and sizes before approving production. Changes after approval may incur additional costs and affect the completion date.
Your Next Presentation Starts Here
Need Help with Your Award Order?
Contact our team for assistance with product choices, personalisation, recipient lists, artwork and presentation requirements.
Sydney CBD: (02) 8318 7784Riverwood: (02) 8007 6665
Contact our team to discuss your order, artwork and required presentation date.
