Privacy Policy

Privacy

Corporate Awards & Trophies is committed to providing quality services and protecting your privacy. This policy outlines our ongoing obligations in respect of how we manage your personal information.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), which govern how we collect, use, disclose, store and protect your personal information. A copy of the Australian Privacy Principles can be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.

Collection of Information

We collect personal information where it is reasonably necessary to provide our services and conduct our business.

Enquiry and Contact Forms

When you submit an enquiry or contact form, your details are used solely to process and respond to your request. The information is sent directly to our team and is not shared with third parties.

Registered Customers

When creating an account, we collect your email address and password. Additional information, such as billing and delivery addresses, uploaded files, invoices and order history,y may be stored to support your account and future orders. This information is accessible only to you and authorised Corporate Awards & Trophies staff.

Online Purchases

When placing an order through our website, we collect information required to process and fulfil your order, including your name, email address, billing address and delivery address. Optional information such as business name, images, logos and award wording may also be provided.

Once an order is confirmed, this information is securely stored to enable order fulfilment and provide you with access to your order history. Your personal information is not shared with third parties or used for unrelated purposes. We do not store any credit card details.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. When your personal information is no longer required for its original purpose, we will take reasonable steps to destroy or permanently de-identify it. Some information may be retained in client records for a minimum period of seven (7) years to meet legal and business requirements.

Disclosure of Personal Information

Your personal information may be disclosed in limited circumstances, including where you have provided consent or where disclosure is required or authorised by law.

Privacy Policy Enquiries and Complaints

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact u,s and we will respond promptly.

This Privacy Policy may be updated from time to time, and the latest version will be available on our website.

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