How To Order

Ordering Made Simple

How to Order Awards, Trophies & Engraving

Product Selection, Personalisation & Artwork Approval

Prepare your order with confidence, from choosing a product and supplying recipient names to approving artwork and arranging collection or delivery.

From Selection to Collection

Your Order, Step by Step

Follow these steps to help us prepare your personalised awards accurately and plan around your presentation date.

  1. Choose Your Products

    Select the product, size, colour and quantity. If you are unsure, send us the occasion, approximate budget and required date so we can discuss suitable options.

  2. Supply Personalisation Details

    Choose the available engraving or printing options. Enter the wording, upload your logo and supply separate recipient details where required. Use one clearly labelled record for each item.

  3. Review Prices & Order Details

    Check the selected product, options, quantities and delivery details. Review any applicable artwork or setup charge before completing your order or accepting a quotation.

  4. Check Your Artwork Proof

    Where a proof is required, check all names, spelling, dates, logos, fonts, layout and sizes. Confirm any corrections before approving the proof. Production requiring artwork approval starts after approval.

  5. Production & Completion

    Completion depends on the product, stock, personalisation and approval timing. Tell us your presentation date when ordering so we can assess the schedule.

  6. Collection or Delivery

    Collection can be arranged from Sydney CBD or Riverwood, as confirmed with your order. Delivery timing is additional to production unless your quotation states otherwise.

Names & Personalisation

Ordering Several Personalised Items?

Keep the product code, size, recipient name and wording together in your recipient list. If items have different engraving, identify every item clearly rather than relying on the order of separate emails.

Use the recipient-list template and enter one row for each individually personalised item.

Upload the completed file through the product’s available recipient-list field, or follow the instructions supplied by our team.

Check Every Detail

Before You Approve

  • Check the exact spelling and capitalisation of every recipient name.
  • Check the year, award title, logo version and any individual messages.
  • Check the fonts, layout and sizes shown on your proof.
  • Confirm your collection or delivery requirements and required date.

Changes after artwork approval may incur additional costs and affect the completion date. Contact us promptly if you need to amend an order.

Your Next Presentation Starts Here

Let’s Plan Your Next Presentation

Tell us the products or service you need, quantity, personalisation details and required date. Our team can help you work through the next steps.

Sydney CBD: (02) 8318 7784Riverwood: (02) 8007 6665
Collection and delivery arrangements can be discussed with your order.