Repeat Orders
Plan Your Next Presentation
Repeat Orders & Annual Awards
Previous Order References, Updated Recipients & Consistent Presentation
Reorder familiar awards with updated names, quantities and dates. Send your previous order details so our team can check the product, personalisation and current availability for your next presentation.
Start with Your Previous Order
Help Us Identify Your Awards
A previous order or invoice number helps us identify the product and personalisation details. If you do not have the reference, provide your organisation name, approximate order date and a photograph of the award.
We will check the available records and current product availability. An identical repeat depends on the original product, material, finish and artwork still being available.
Prepare Your Enquiry
What to Include in Your Repeat Order
Keep the previous reference and updated requirements together so we can assess the new order.
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Previous Order Details
Supply your previous order or invoice number, organisation name and approximate order date. Include photographs if they will help identify the award or engraving layout.
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Products & Quantities
List the product codes, sizes, colours and quantities required. Tell us whether you want the same range or need changes to the products or presentation.
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Updated Personalisation
Provide the new recipient names, award titles and year. Identify any changes to the wording, logo or layout rather than assuming these will match the previous order.
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Required Date & Delivery
Tell us the presentation date and your collection or delivery requirements. Provide the current delivery address where needed, even if it differs from the previous order.
Keep Your Awards Consistent
Tell Us What Should Match
Identify the details you would like to retain, such as the award shape, size, material, logo position, wording style and personalisation method.
If the original product or component is unavailable, we can discuss suitable alternatives before you proceed. A reference photograph can help us understand the appearance you want to maintain.
Product designs, materials, finishes and supplier availability can change. An exact match to a previous order cannot be assumed until the details have been checked.
Organise Your New Recipient Details
Supply a Clear Updated List
Use one row for each individually personalised item. Keep the product, size, recipient name and wording together, and check that the number of rows matches the required quantity.
Use the latest approved logo if your branding has changed. Clearly identify which wording or artwork from the previous presentation should be replaced.
Check the New Order Carefully
Artwork, Pricing & Production
Check the new proof where required, even if the layout is based on a previous order. Names, years, award titles, logos, fonts, layout and sizes must be checked again for each presentation.
Current pricing, availability and completion arrangements will be confirmed for the new order. Previous prices and lead times may have changed.
Changes after artwork approval may incur additional costs and affect the completion date. Contact our team promptly if you need to amend your repeat order.
Your Next Presentation Starts Here
Ready to Arrange Your Repeat Order?
Contact our team with your previous order reference, updated quantities, recipient details and required date. Include the reference in your enquiry message so we can check the earlier order.
Sydney CBD: (02) 8318 7784Riverwood: (02) 8007 6665
Contact our team for assistance with repeat awards, updated artwork and annual presentation orders.
